00553     2200193   4500001002100000005001500021035002000036007000300056008004100059100001900100245004400119260003000163020001500193082001000208084001600218300002100234650002500255520007900280INLIS00000000040888520160101130104  a0010-1116002329ta161114                           0      0 aFANDY TJIPTONO1 aPRINSIP PRINSIP TOTAL QUALITY SERVICE :  aYOGYAKARTA :bANDI,c2003  a979731054X  a658.8  a658.8 FAN p  a175 :bAda ;c23  aMARKETING MANAGEMENT  aBUKU INI MEMBAHAS DENGAN LENHKAP BAGAIMANA MENINGKATKAN KUALITAS PELANGGAN