00516     2200193   4500001002100000005001500021035002000036007000300056008004100059100002200100245004000122260005200162020002200214082001000236084001600246250000600262300002100268650003300289INLIS00000000042293920160101130535  a0010-1116016383ta161114                           0      0 aMICHAEL D.LAIRSON1 aORACLE CRM ON DEMAND REPORTING :b-  aAMERICA :bMC GRAW HILL HIGHER EDUCATION,c2009  a978-0-07-159304-5  a005.5  a005.5 MIC o  a-  a474 :bAda ;c23  aprogram aplikasi tujuan umum