COMPLAINTOPEDIA THE ART OF COMPLAINT HANDLING KELUHAN TAMU YANG SERING TERJADI DI HOLETL DAN KUNCI SOLUSINYA MOHAMMAD CHOLIL text YOGYAKARTA ANDI 2014 ind
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184 hlm ; 23 Cm. MOHAMMAD CHOLIL & ADI SOENARNO MANAJEMEN PERHOTELAN 647.940 68 647.940 68 MOH c 979-979-29-4279-8 170130 20170130093903 INLIS000000000425202 Converted from MARCXML to MODS version 3.5 using MARC21slim2MODS3-5.xsl (Revision 1.106 2014/12/19)